Last updated: April 3, 2026
This Privacy Policy applies to the official SynMetabio website, including its Chinese, English, and French versions. By browsing the site, subscribing to updates, submitting a contact form, or otherwise interacting with us through the site, you acknowledge this Privacy Policy.
1. Information We Collect
a. Information you submit voluntarily. When you contact us through the website, we may collect your first name, last name, company name, email address, and message content. When you subscribe to updates, we may collect your email address.
b. Technical and security information. To operate, secure, and troubleshoot the site, our servers may record visit time, pages visited, IP address, browser or device information, session identifiers, and necessary error or security logs.
c. Third-party link information. The site contains links to Instagram, LinkedIn, Style3D, and other third-party websites or platforms. Once you leave our site, those third parties process information under their own terms and policies.
2. How We Use Information
We use the information described above to respond to inquiries and business requests, send updates that you choose to subscribe to, operate and secure the site, prevent abuse or attacks, improve site content and communication workflows, and comply with applicable legal or regulatory obligations.
3. Legal Bases and Data Minimization
Where required by applicable law, we process personal information only for specific and reasonable purposes and only to the extent necessary. Depending on the context, we may rely on your consent, steps taken at your request, compliance with legal obligations, or our legitimate interests in operating and securing the website.
4. Sharing and Disclosure
We do not sell your personal information. We may disclose information only when you authorize us to do so, when disclosure is necessary for hosting, technical maintenance, email delivery, or security support, or when disclosure is required by law, regulation, or to protect our legitimate rights and the rights of others.
5. International Access and Transfers
SynMetabio serves an international audience. Depending on your location, the version of the site you visit, and the technical services we use, your information may be accessed from, transferred to, or stored on servers outside your jurisdiction. We take reasonable steps to protect such information.
6. Retention
We retain information only for the period reasonably necessary to achieve the purposes described in this Privacy Policy. Contact messages are generally retained until the conversation or business evaluation is completed or you request deletion. Subscription information is generally retained until you unsubscribe or we stop offering the relevant updates, unless a longer period is required by law.
7. Security
We use reasonable administrative, technical, and physical safeguards to reduce the risk of unauthorized access, disclosure, alteration, or loss. However, no internet transmission or storage system can be guaranteed to be completely secure.
8. Your Rights
Subject to applicable law, you may request access to, correction of, update of, or deletion of your personal information, withdraw consent where consent is the basis for processing, or ask us to stop sending subscribed communications. You may also contact us with privacy-related questions, and we will review your request within a reasonable period.
9. Children
This website is intended primarily for business partners, designers, and industry users, and not for children as a target audience. If local law imposes special rules for minors, please use the site only with the involvement of a parent or guardian where required.
10. Third-Party Websites
Third-party links are provided for convenience only. We are not responsible for the content, availability, or privacy practices of third-party websites. Please review the relevant privacy notice before submitting information to any third party.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our business, website functions, or legal requirements. The updated version will be posted on this page and will take effect on the date of publication. Where required by law, we will provide additional notice.
12. Contact Us
If you would like to exercise your rights or have any question, suggestion, or complaint regarding this Privacy Policy, please contact SynMetabio at official@synmetabio.com.